Frequently Asked Questions

 

You can check here to see if any questions you have may have already be answered.We suggest you check this list prior to sending requests for information to SFS.This list will be expanded as additional common questions arise.


  1. What is SFS?
  2. How is SFS different from Email?
  3. Why is SFS universally accessible?
  4. Is remote access available with SFS?
  5. Can I use the existing Internet software on my computer?
  6. I have an Email address already, why would I use SFS?
  7. Can I get my corporate Email from SFS?
  8. Does SFS have an address book?
  9. Can I put Web URLs into my Email?
  10. Can everyone in my business or family have their own Email address?
  11. Is my Email private?
  12. Can I attach documents to my Email messages?
  13. Can I receive attachments on my SFS account?

  1. What is SFS?

    SFS is a Web based Email. It is based on the premise that Email access should be easy and possible from any computer connected to the World Wide Web. By adhering to the universal http (Hyper Text Transfer Protocol) standard SFS eliminates all the disparities that exist in different Email systems today. Sending and receiving Email using SFS is as easy as browsing to the SFS Web site (http://www.sfs.com), logging on and sending an Email message. By using the Web browser as a ubiquitous Email client, SFS brings your personal information i.e. Email to you in a globally retrievable form.SFS is now Over 500,000 Users Strong!

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  2. How is SFS different from Email?

    Email provided by Internet Service Providers (ISPs) requires the use of a properly configured Eudora or Eudora like client.To access Email provided by services such as Compuserve and America Online, one needs proprietary AOL or Compuserve software. These client/server Email systems are inherently limited and closed because they require the use of proprietary client software. Email access on these services is not universal, difficult while traveling and virtually impossible from overseas.

    SFS is based on open Web-based technology. The Web browser, which is more universally available (over 3.3billion world wide) than any other proprietary client software is the client for Email sent and received from SFS. Web-based SFS is accessible world wide, offers a cross-platform Email solution, and is cheaper and easier than using traditional client/server Email. An added advantage of SFS is that users never require to install any new client software other than their Web browsers.

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  3. Why is SFS universally accessible?

    SFS is a Web site on the World Wide Web. It is accessible via any Web browser ( Internet Explorer, Firefox, Chrome etc.) from anywhere around the globe, from any type of computer system, at any hour. Getting to your personal SFS is as simple as browsing to http://www.SFS.com, typing your login and password and getting your personal Email.

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  4. Is remote access available with SFS?

    Absolutely. You can access SFS from any computer that has a local connection to the World Wide Web. The advent and increased availability of Internet kiosks and public Internet connections in libraries, cafes, airports, and universities makes remote access to SFS easily possible.

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  5. Can I use the existing Internet software on my computer?

    Yes. SFS does not require any proprietary software to be installed.You only need to have a Web browser installed on your computer and have access to the Internet. You can have access via an ISP (Internet Service Provider) or via a proprietary network such as AOL or Compuserve. We do suggest browsers such as Internet Explorer, Firefox, Chrome for best viewing results.

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  6. I have an Email address already, why would I use SFS?

    SFS is the one Email, one Web, one stop solution. SFS's Web-based Email can be likened to the flexibility that Voice Mail has afforded phone messages. Would you prefer an answering machine which you can listen to only when you return home or remember the dial-up instructions for? Or, would you rather have Voice Mail, which you can retrieve easily from any telephone? The Web browser is the ubiquitous client used to access SFS. Whether you are at a cafe, in a library, at work or at home, with SFS your Email address is the same and equally easily accessible from all locations. In addition, you can also access all your other POP server Email from the SFS system.

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  7. Can I get my corporate Email from SFS?

    Yes. If your corporate POP server resides outside your company fire wall, you can use SFS to access your POP server mail from any where in the world. Corporate employees also enjoy the privacy afforded by the no-hands administrator of SFS's system.

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  8. Does SFS have an address book?

    Yes. SFS has an easy to use function for adding Email addresses to your personal Address book.

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  9. Can I put Web URLs into my Email?

    Yes. Any Email with a URL, such as http://www.sfs.com, read on the SFS system automatically becomes a hot link to that Web site.

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  10. Can everyone in my business or family have their own Email address?

    Yes. Each and every member of your family or business can browse to the SFS Web site (http://www.sfs.com) and setup a personal account for himself or herself.

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  11. Is my Email private?

    SFS realizes that Email is private correspondence between the sender and the recipient. It is SFS's policy to respect the privacy of its Members. Therefore, SFS will not monitor, edit, or disclose the contents of a Member's private communications unless required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on SFS; (2) protect and defend the rights or property of SFS; or (3) act under exigent circumstances to protect the personal safety of its members or the public.

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  12. Can I attach documents to my Email messages?

    Yes. If your Web browser supports the attachment of documents and files (e.g. Internet Explorer, Firefox, Chrome), you can send them using SFS. Due to limitations of bandwidth requirement to send and receive documents, only one attachment can be sent with each Email message.

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  13. Can I receive attachments on my SFS account?

    Yes. Attachments sent to your SFS account (e.g. name@SFS.com) show up as downloadable hotlinks which can be downloaded to your personal computer by clicking on them. ".gif" and ".jpg" images are automatically deciphered by the SFS system and displayed in the browser window.

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